10 Questions to Ask a Muscle Car Restoration Shop

Apr 8, 2023 • Guides • Comment icon Comment
10 Questions to Ask a Muscle Car Restoration Shop Graphic

Finding the right restoration shop can make all the difference if you’re in the market for a muscle car restoration. 

With so many restoration shops, knowing which one to choose can be difficult. However, asking the right questions can help you evaluate potential shops and find the one that is the best fit for your needs. 

This article will cover ten essential questions to ask a muscle car restoration shop. These questions cover everything from pricing and timelines to expertise and quality of work. 

You can find a shop with the necessary skills and expertise to restore your car to its former glory by asking these questions. 

So, whether you’re restoring a classic Mopar or a vintage Mustang, discover the ten questions you must ask when searching for a muscle car restoration shop.

What to Consider Before Contacting a Restoration Shop

Man doing online research before calling a muscle car restoration shop
Doing thorough online research can help you find a reputable and skilled team to bring your dream car back to life.

Before calling a muscle car restoration shop, there are a few things that people should figure out to make the process easier and more efficient.

It’s also important to know your budget for the project, as this can help determine which shops are the best fit for your needs.

Having some basic knowledge about your car model, including its history, features, and common issues, can help you make more informed decisions when it comes to your muscle car’s restoration.

This can help you communicate effectively with the restoration shop and ensure they have the knowledge and expertise to handle your specific car model.

Finally, it’s a good idea to research potential restoration shops online to understand their reputation, expertise, and quality of work.

By having these key details figured out beforehand, you can save time and make more informed decisions when calling a muscle car restoration shop.

Once you know what you want and can afford, here are some questions you can start with to make the most of your conversations.

Top 10 Questions to Ask A Restoration Shop

Photo of a 1970 Plymouth AAR Cuda having its driver's side quarter panel removed
Trusting experts like Noel Automotive can ensure a job is done right, as demonstrated by their work on a 1970 Plymouth AAR Cuda quarter panel.

Keith Noel, the owner of Noel Automotive in West Branch, IA, has provided his expertise in Mopar muscle car restoration to give us ten essential questions when evaluating a restoration shop. Keith’s insights and recommendations can help you find the right shop to restore your hot rod or American muscle car to its former glory.

1. Can you give examples of similar jobs you’ve previously done?

Asking for examples of previous jobs that the shop has done is an essential question because it gives you a sense of the quality of their work and their level of experience working on cars like yours. By seeing examples of their previous work, you can get a sense of their attention to detail, ability to handle complex repairs, and level of expertise. This question also helps you evaluate whether the shop fits your project well and whether they have the necessary skills and equipment to handle your car model.

2. Do you have a waiting list?

Restoration projects can take a long time to complete, and most reputable shops will have a waiting list. Ask this to help plan your restoration project timeline and determine when to expect your car to be finished. It also gives you an idea of how in-demand the shop is and whether or not they have a good reputation within the industry. A waiting list will almost always exist if a smaller restoration shop can handle only one or two cars at a time. However, having a waiting list can be a good sign if it’s a medium to large-size shop with multiple employees and projects.

3. How much do you charge per hour for labor?

Labor rates can vary widely between shops, and knowing how much you’ll pay before committing to a restoration project is important. This question helps you budget for the project and make informed decisions about how much work you can afford to have done. It also helps you compare prices between different shops to find the best value for your money. Double-check whether the hourly rate includes the materials and products used during the restoration or not for better clarity.

Photo of a 1970 Plymouth AAR Cuda being media blasted
To properly restore a muscle car, it’s critical to take the vehicle down to the bare metal, as demonstrated by the experts at Noel Automotive.

4. Can you give me a ballpark estimate for my project?

While it may be challenging to give an exact estimate for a restoration project, a ballpark estimate based on similar jobs can give you an idea of what to expect. This question is crucial because it helps you plan your budget and determine if the shop is within your price range. It also gives you an idea of how realistic the shop’s pricing is and whether they are transparent and honest about their costs. It’s important to remember that rising labor and material costs can increase the price of previous jobs. Ballpark figures will, however, give you a general idea of what you’re up against.

5. Can I tour your shop and see examples of your work in person?

Seeing the shop and examples of their work in person is essential in evaluating a restoration shop. This question allows you to understand the shop’s level of organization, cleanliness, and attention to detail. You can see firsthand how the shop operates and whether it meets your standards for quality and professionalism. This can help you determine if the shop is a good fit for your project and if you feel comfortable trusting them with your car.

Noel suggests verifying whether the shop completes all the work in-house or outsources some aspects of the restoration to other vendors. These outside shops may be located long distances, so knowing their location is crucial to keep track of things effectively. It’s important to verify with the shop owner responsible for the engine, transmission, paint, body, interior, vinyl top, or convertible top work.

6. How do you handle payments?

Knowing how payments are handled is important because it helps you plan and budget for your restoration project. Some shops require weekly, bi-weekly, or monthly payments. This question can help you determine whether the shop is flexible and accommodating regarding payments. It can also help you avoid surprises and ensure that you and the shop are on the same page regarding financial expectations. Not every shop accepts checks, so verify payment options while you’re at it. Additionally, some customers provide a credit card on file so that the shop can bill them when payments are due or for purchased parts.

Photo of a 1970 Plymouth AAR Cuda being reassembled after paint and body work
The reassembly process, which involves putting the AAR Cuda back together after paint, is one of the most rewarding aspects of the restoration.

7. Do you require payment upfront?

Down payments can be risky. This question is crucial because it can help you avoid scams and unscrupulous shops that require payment upfront before any work has been done. Reputable shops typically require a deposit or down payment, but they should only require full payment after completing any work. For example, Noel only takes money upfront for parts and materials and bills the client each month for completed work. This question can help you ensure that the shop is reputable and trustworthy.

8. How long do you expect my project to take?

Restoration projects can be time-consuming, and knowing how long you can expect to be without your car is important. Asking about the estimated completion date helps you plan your schedule and gauge the shop’s transparency and honesty. Experienced shops that have completed similar restorations should be able to give you a close estimate. However, setbacks can and will happen, so it’s important to recognize this when you receive a timeline. Despite potential delays, an estimated completion date helps set expectations and ensure a successful restoration project.

9. Can you provide references or customer reviews?

Speaking with past customers or reading reviews can give you a sense of the shop’s reputation and the quality of its work. This question lets you hear directly from people who have previously worked with the shop. You can get a sense of the shop’s level of customer service, ability to communicate with customers and quality of work. It can also help you determine if the shop is a good fit for your project and if they have experience working on cars like yours. Noel notes that reputable restoration shops should have no problem providing at least a half dozen references.

Photo of a 340 engine and 6-bbl carburetors from a 1970 Plymouth AAR Cuda on a run stand
Does the restoration shop farm out the engine build? Here a 340+6 is being tested on a run station after being rebuilt by Noel Automotive.

10. Do you specialize in the type of car I have?

Finding a shop specializing in your type of car is important because it ensures they have the knowledge and expertise needed to do the job right. Different car models have unique features and require specialized knowledge to restore properly. This question helps you determine whether the shop has experience working on cars like yours and whether they are the best fit for your restoration project. It can also help you avoid potential problems or mistakes arising from working with a shop unfamiliar with your type of car.

Conclusion

Photo of the completed restoration on a 1970 Plymouth AAR Cuda.
The culmination of the team’s meticulous attention to detail and high-quality workmanship is on full display in this beautiful final product, a fully restored AAR Cuda. All photos courtesy of Keith Noel.

A muscle car restoration project is exciting, but finding the right restoration shop is vital to restore your car to its former glory. By asking the ten essential questions outlined in this article, you can evaluate potential shops and find the one that is the best fit for your needs. Whether you’re restoring a classic Oldsmobile 442, Pontiac GTO, Plymouth Roadrunner, or any other American Muscle Car, asking these key questions can help you avoid costly mistakes and ensure you get the quality of work you expect. So, ask these essential questions provided by Noel Automotive, do your research, and find the shop that will bring your car back to life!

Noel Automotive

Noel Automotive is an auto repair shop based in West Branch, Iowa, started in 1997 by Keith Noel. Keith has over 25 years of experience in the automotive repair industry, and he and his team are equipped to handle various auto repair and restoration needs. They work on most vehicle makes and models but specialize in Mopar Muscle Car restorations.

Author Photo

Ryan Wheaton

Ryan has owned muscle cars since 1986 and currently owns a 1972 Dodge Charger Rallye. He combines passion and experience to create engaging content for fellow muscle car enthusiasts. In 2018, he founded Muscle Cars Illustrated, authoring hundreds of articles on tips, history, and trends in the muscle car industry. He attends national car shows, auctions, and museums to stay current with the latest developments in the muscle car industry.